ECHO - Connecting the Children's Heart Community

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ECHO is a small charity making a big impact – and we’re proud to have a great team behind us helping to make this happen.

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Family & Volunteer Coordinator

About the charity ECHO:

ECHO (Evelina Children’s Heart Organisation) supports children and young people with heart conditions and their families, who’ve been treated by Evelina London Children’s Hospital, the Royal Brompton and their networks. Congenital heart disease is the most common birth defect affecting almost 1 in every 100 babies born in the UK. ECHO provides support from the moment of diagnosis, throughout any treatment and care pathway or bereavement. ECHO helps members from across the UK and does so within Evelina London Children’s Hospital, local hospitals and the community. Families are supported at every stage of their heart child’s journey through childhood, teenage years and during the transition to adult services. The charity offers a number of practical services aimed at supporting these families, often when there is little other help available.

This is an exciting time to join ECHO, we’re celebrating our 40th birthday in 2022 and will be seeking to increase the number of families we support, grow our supporter base, and develop new ways of raising income.  www.echo-uk.org

We are currently recruiting a Family & Volunteer Coordinator to help families and those whose lives are affected by children’s heart conditions.

ECHO are planning some exciting projects and need someone who will be passionate about making a difference to children and families affected by children’s heart conditions as we develop and rebuild after the pandemic.

If you have a warm, inclusive approach, are people-oriented, can work collaboratively within a small team and have some understanding of the different issues affecting families, consider joining a charity making a big impact.

Following some tough years, we are excited at the prospect of adding to our team based in London and providing high quality support to families who need us. Your working times will be flexible to best support our families and volunteers and whist you will be based at the office, much of your time will be at the Evelina London Children’s Hospital, network hospitals, in the community or providing online opportunities for families and children to connect.

We are looking for a Family and Volunteer Coordinator to take responsibility for providing excellent and high-quality support to families affected by children’s heart conditions and volunteers who want to help them.

Volunteers need your time. You will be responsible for recruiting, training, writing, and updating policies and procedures, ensuring our handbook is current and supporting people to give their time in hospital, at events and for one off opportunities like gift wrapping or a trip to the farm. Before Covid-19 we had 72 active volunteers and you will be instrumental in helping us rebuild our service.

You will have experience listening to people, providing needs-led practical, emotional, and signposting support, as well as the confidence to speak to medical and social care professionals advocating for families. You will also have a strong administrative background, as keeping records up to date, designing documents and rewriting family information on the website will be key to this role.

We provide support within an emotional environment from the moment of diagnosis, possibly during pregnancy, right though to when the young person reaches 25 and beyond. Families throughout the children’s heart community reach out to ECHO at different life milestones and we are there if needed throughout the journey. ECHO can support you as you provide support during tough and fun times to our community.

How to apply: https://www.charityjob.co.uk/jobs/echo/family-and-volunteer-coordinator/865962?tsId=8
Upload your CV & a letter telling us why you would suit this role.
ECHO is an equal opportunities employer and welcomes applications from all sections of the community.
You are welcome to discuss the post with Emma Orpin 07715208077 Mon-thurs 10-2
Closing date: Tuesday 15th November 5pm
Interviews: Mon 21st / Tue 22nd November
This role will need DBS and References
Charity ref number 1146494


Communications Coordinator

Job Description: Communications Coordinator
Type of contract: Permanent
Location: ECHO Office, Canterbury House, 1 Royal Street, London SE1 7LL
Hours: 14-16 hours per week- we are open to discussion and flexible regarding specified days/times
Salary: £24,500 – £26,500 Pro Rata depending on experience
Benefits include 25 days’ annual leave (pro rata), Peoples Pension & flexible working

ECHO (Evelina Children’s Heart Organisation) supports children and young people with heart conditions and their families, who have been treated by Evelina London Children’s Hospital networks. Congenital heart disease is the most common birth defect affecting almost 1 in every 100 babies born in the UK. ECHO provides support from the moment of diagnosis, throughout any treatment and care pathway or bereavement. ECHO helps members from across the UK and does so within Evelina London Children’s Hospital, local hospitals and the community. Families are supported at every stage of their heart child’s journey through childhood, teenage years and during the transition to adult services. The charity offers a number of practical services aimed at supporting these families, often when there is little other help available.

This is an exciting time to join ECHO, we are celebrating our 40th anniversary in 2023 and with your help we can grow our profile and impact on the children’s heart community.

www.echo-uk.org

About the role:
We are seeking a Communications Coordinator to join our friendly, dedicated team based opposite Evelina London Children’s Hospital. This is a new post within our small charity. We’re looking for someone who can use their skills to raise our profile, maintain our strong brand and engage with supporters, you will provide engaging content across all of our channels and input into fundraising campaigns to help us raise funds. You’ll be part of our small team but the lead communicator.

The ideal candidate will be an experienced communicator and eager to help us tell the ECHO story – we want to engage with families who need our help and encourage them to seek support, and we also want to share our story with the wider community to engender support for the charity and help us to reach out to potential donors and fundraisers. Communications activities are wide ranging and include sending regular e-news updates, publishing our annual review, writing news stories and case studies, updating our website, social media management, designing and editing materials, making short videos, photography and generating PR coverage. We are flexible and open to hearing new ideas.

How to apply: https://www.charityjob.co.uk/jobs/echo/communications-coordinator/865959?tsId=8

ECHO is an equal opportunities employer and welcomes applications from all sections of the community.
You are welcome to discuss the post with Emma Orpin 07715208077 Mon-thurs 10-2
Closing date: Tuesday 15th November 5pm
Interviews will be held: Mon 21st / Tue 22nd November
This role will need DBS and References
Charity ref number 1146494