ECHO - Connecting the Children's Heart Community

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ECHO is a small charity making a big impact – and we’re proud to have a great team behind us helping to make this happen.

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Community Coordinator at ECHO

 

ECHO is seeking a new community-building superstar to join our small but hardworking charity supporting children and young people with heart conditions and their families.

You will play a major role in developing a new community forum on the ECHO website, reaching out to families and professionals across the paediatric cardiology community.

You will act as a link between parents, medical professionals and information providers and be of assistance to them all.

The day-to-day job of Community Coordinator will be to build and improve the way parents/carers can ask questions, find information, and get support from the moment of diagnosis right through to adulthood.

This job will suit someone who wants to make a difference to families, someone who understands the value of high quality and reliable information and someone who can take the time to make someone else smile.

The Job Description gives you an idea of what we are looking for – what we would love is someone who can bring ideas and see them through to delivery on a small budget and in a small team. Someone who values volunteers and who can get things done.

Setting up a new online forum might not be easy, we have some technical support, but you will work with volunteers and partners to get it working and moderated safely, within necessary guidelines and policies. When monitoring and replying to forum posts, you will need to be knowledgeable and professional in your signposting ability.

Much of your work will be online but some will be face to face meeting parents, children, doctors, psychologists, administrators, and charity professionals – you will need to be open-minded and have a positive attitude.

Supporting families as they experience their heart journey can be tough; we support you with a fun and friendly team, regular wellbeing activities and monthly external supervision. As a thank you we gift staff some extra holiday days, and we encourage personal development and training.

We are a small team, there may at times be a need for help with a children’s party, a fundraising letter to a company or presenting to a medical team about the work we do. Our work is based mainly from the ECHO office, but we are flexible and ad-hoc travel to events and activities will be necessary.

ECHO seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. ECHO welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK. ECHO will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job function if appointed to the role. Please contact us if you may need such adjustments.

Hours: Part-time, 20 hours per week.

Salary: £27,000 (pro-rata – £14,500 actual)

Contract: 12 months (potential to extend, based on funding)

Application process: through Charity Job website only

Closing date: 10am Friday 14th May

Interviews: 8/9th June 2021

This role is subject to a DBS check, mandatory safeguarding and induction, a three month probation and key performance measures will apply.

If you have any questions or would like to discuss the role, please contact one of the team: